Terms and Conditions

Bökk ehf reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone.

Product delivery
All orders are processed the next working day. If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with DHL or Íslandspóstur and their delivery, transportation and insurance terms apply to the delivery. Bökk ehf is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from Bökk ehf to the buyer.

Cancellation right / right to return and refund
The buyer has 14 days to cancel a purchase, as long as he has not used the product and the product is returned in unopened packages and in good order. If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delived to the receiver. The invoice for the product has to be included in the return. Refund is made in full if the above conditions are met and after the product has been returned. Delivery charges are not refunded. Please contact Bökk ehf at bokk@bokk.is for questions.

Please notice that the price on the internet can change without notice.

Taxes and fees
All prices on the website are including taxes and invoices are issued with taxes included. All orders are subject to Customs and Duty charges, payable by the recipient of the order.

The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.

Gift Cards
Not redeemable for cash.

Replacement will not be provided for lost, stolen, destroyed or used voucher without permission. Resale is prohibited. Can not be returned or exchanged.